Violet is taking an AV rental call. The first useful line is the event day, the case count, and which door takes the load. Without that, the callback is a second interrogation and the customer has already called someone else.
A case weight is a door problem. The speaker and mic count still have to fit the room, and wind on an outdoor ceremony is a hold.
The load-in case weight turns the counts into pounds at that door. That figure is a planning total for the company that claims the job. It is not a permit, a lab result, or a price.
A local crew drops and strikes the gear. Violet does not run the mixer. Lite is $99 per month, 1 seat, on the company's own phones. Violet repeats the note and the address, then the local company calls back.
